Scan&Fly - place bag

Fast. Easy. Retrofit.Type22 at Inter Airport - Automated Self Bag Drop

Scan&Fly brings you the benefits of Self Bag Drop
in a Retro‑fit package.

  • Happy passengers
  • Lower operational costs
  • More terminal capacity
  • Truly common-use Self Bag Drop

Druck

Scan&Fly is the proud winner of a red dot award.

Fast. Easy. Retro-fit. High design quality.

  • Type22 customers Self Bag Drop Scan&Fly

    Scan&Fly

    For happy passengers at more than 15 airports and over 40 airlines:

  • Self bag Drop at Eindhoven Airport Scan&Fly by Type22

    Eindhoven Airport

    "Type22 is a very reliable organization and together with the customer they think ahead for solutions."

    Ivar van der Smaal - Eindhoven Airport

  • HEL - smaller

    Helsinki Airport

    "With Scan&Fly we served a record number of customers this summer and made the passenger journey to departure gate faster."

    Timo Rissanen - Finnair

  • GVA_Final

    Geneva Airport

    "Scan&Fly offers a user friendly solution for capacity restraints in the terminal."

    Jacques Morgenegg - Geneva Airport

  • BRU_Final

    Brussels Airport

    "Passengers respond very well to Scan&Fly. They find the Self Bag Drop process quick and simple."

    Pedro Casimiro - Brussels Airlines

  • RTHA II

    Rotterdam The Hague Airport

    "Scan&Fly offers many benefits for our passengers, of which speed and convenience are most important."

    Jan-Willem Perdon - Rotterdam The Hague Airport

explore!

Scan&Fly is much more than just a piece of hardware. Type22 customers receive a complete self-service bag drop process.

Explore the highlights below to find out more about the Scan&Fly features.

1
Floor layout plan and signage

Step 1: Floor layout plan and signage

Scan&Fly is much more than a mere piece of hardware. Type22 takes pride in its passenger process expertise, and we are more than happy to share our experience with you when implementing Scan&Fly.

The best passenger experience starts once the passenger enters the terminal. Which is why Scan&Fly includes not just our advice on floor layout and signage templates, but also instructional videos and how-to posters. It is our way of ensuring the passenger knows exactly what to do, and how to do it before reaching Scan&Fly, which saves time and money.

2
Info&Fly

Step 2: Info&Fly

AIS
Scan&Fly is available with Info&Fly; two related information systems that results in more service for passengers and optimal efficiency on the floor.

Agent Information System (AIS)

A portable device is operated by the floorwalker to conveniently monitor:

– current status of all Scan&Fly units
– notifications of Scan&Fly usage or support requests
– warnings, which require immediate action

Management Information System (MIS)

MIS is the easiest way to monitor self-service bag drop. Data like success rates, records per passenger and the amount of processed bags are available to guarantee optimal performance.

 

3
The Process

Step 3: The Process

While we prefer the one-stop process from a passenger experience point of view, Scan&Fly is a complete and flexible Self Bag Drop solution that can be configured to fit specific airport and airline needs.

One-stop process: tag and drop a bag in under 60 seconds.
Two-stop process: drop a pre-tagged bag in under 15 seconds.
Combined process: passengers with or without pre-tagged baggage can drop their bag.

4
Performance and design. In a retrofit package.

Step 4: Performance and design. In a retrofit package.

Because of its smart design, Scan&Fly is so compact and light that it fits over existing airport check-in conveyors. The unique and patented design enables plug-and-play installation, with full BHS and DCS integration. No costly overhauls of the airport infrastructure needed.

5
The Type22 Bag Tag – already a winner

Step 5: The Type22 Bag Tag – already a winner

Type22 is dedicated to its focus on the best possible passenger experience. That is why Type22 has developed a brand new label to further increase passenger convenience and make the tag and drop process even faster.

The bag tag is already in use at Hong Kong International Airport, Brussels Airport and Geneva Airport.

 

6
BHS and DCS interface

Step 6: BHS and DCS interface

Departure Control System (DCS) interface

Scan&Fly is ideally suited for multiple airline use. To achieve this, the Scan&Fly application links via a Web Service to the DCS of all the participating airlines. To promote standardization, Scan&Fly is fully compliant with IATA / ACI ACRIS Web Services Standard for Self Bag Drop. This cost effective solution takes just weeks to implement and guarantees your passengers the best user experience you can imagine.

Baggage Handling System (BHS) interface

Our expertise in integrating Scan&Fly to existing weighing scales, check-in conveyors and collector belts is what makes us retrofit specialists. No matter who your BHS supplier is, which PLC’s you use or what hardware you have in place, we will make it work. We integrate Scan&Fly into your check-in counters to give you Self Bag Drop capability – without sacrificing the ability to process passengers manually when you need to

7
Passenger satisfaction survey

Step 7: Passenger satisfaction survey

Passengers are our first priority. Which is why Type22 values their opinion about the Scan&Fly experience. What do they like about Scan&Fly? What can be done to further improve the start of their journey? Scan&Fly includes a customized passenger satisfaction survey to find out.

 

Continuous improvement

Guarantee the best overall passenger process with a complete Info&Fly package:

  • Offer your passengers personalised services with
    Agent Information System
  • Monitor your operational processes with
    Management Information System
  • Easy maintenance with
    Service Information System

 

 

 

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Info&Fly, high quality self-service with Self Bag Drop Scan&Fly II

Happy airline hosts with

Agent Information System

 

AIS is a portable device used by the host to identify:

  • The live status of the SBD’s
  • Passengers who require additional attention
    (e.g. priority passengers)
  • Warnings that require immediate action
    (e.g. printer almost out of paper)

Happy airport operators
with MIS and SIS



MIS: for reporting, performance analysis and
continuous improvement of the Self Bag Drop process:

      • SBD process times per
        Self Bag Drop device
      • Number of successful bag drops
      • Number of unsuccessful bag drops
        and reasons why
      • Status of the equipment and
        technical availability

      SIS: for monitoring, diagnostics and quick maintenance:

      First and Second level support engineers receive pro-active alerts and troubleshoot information.

Message Board

  • Finavia expands Type22 SBD to third airport

     

    June 2, 2015 – Finavia continuous to expand its Self Bag Drop facilities for their passengers. Since May 2014, passengers at Helsinki Airport and since September 2014 Oulu Airport have the opportunity to use Scan&Fly to check-in their hold baggage. Turku Airport is the third airport, and will now offer this Type22 Self Bag Drop service to passengers flying with Finnair.

    Passengers using Scan&Fly at Turku Airport
    Passengers using Scan&Fly at Turku Airport

     

    A comfortable start of the passenger journey

    “Customers are accustomed to handling many stages of their journey independently. Self-service check-in, for instance, is already used by over 80% of Finnair’s customers. Dropping off baggage at a self-service bag drop unit reduces the customer’s queueing time at the airport and speeds up the start of the journey,” says Johanna Bagge, Director Customer Service at Finnair.

    Fast and Easy Self Bag Drop

    Scan&Fly allows customers to tag and drop their baggage without assistance, provided that they have checked in online or at a self-service check-in kiosk. This results in faster check-in times for passengers, while the airport benefits from balancing out capacity during peak periods and a more efficient use of the departure terminal.

    At all airports, Finavia chose for a two-stop Self Bag Drop process. The baggage tag is printed at the self-service check-in kiosk. After de bag tag is attached, the bag can be placed on the conveyer belt at Scan&Fly. The passenger scans the bag tag using a hand held scanner, and the bag is ready to go.

    Click image to see the Two-stop Self Bag Drop process with Scan&Fly at Helsinki Airport

     

    Finavia invests in smoother air travelling by adding more self-service functions to its airports. Scan&Fly from Type22 smoothens travel experience in peak hours and shortens processing time. To us it means a lot to improve the airport experience and to make the travelers happy.” says Joni Sundelin, SVP at Finavia, Director of Airport Network, Sales and Marketing.

     Finavia has installed Scan&Fly, the Self Bag Drop solution from Dutch Type22.

     

    Download press-release

     

  • Incheon Airport launches Self Bag Drop



    May 20, 2015 – Incheon International Airport Company (IIAC) has installed Scan&Fly from Type22 and reaffirms its position as innovative and leading airport. From of today, Scan&Fly is available for passengers flying with Asiana Airlines and Korean Air, that have checked-in online or at a CUSS kiosk. IIAC chose for a quick roll-out of its Self bag Drop strategy. In October this year more Type22 Self Bag Drop units will be available for passengers from multiple airlines.

    Type22 Self Bag Drop at Incheon Airport Launch

    Seong-kag Hong, Vice President, Operation Division: “By introducing South Korea’s first Self Bag Drop service, we complete a fully automated departure process that includes self check-in, Self Bag Drop and auto immigration gates. We can strengthen our position of ‘smart airport’ by enhancing our operational efficiency, providing passengers a fast and unique service”

     

    New-Fit Scan&Fly for fast and easy baggage drop-off

    At Incheon International Airport Scan&Fly is integrated into a housing with glass front door and fully automated scanners for a safe and easy baggage drop-off. The housing is provided locally and is a hybrid solution that enables the desk to be used in either automated Self Bag Drop mode or in the conventional manual mode. The Self Bag Drop project has been delivered through a close collaboration between IIAC and SK Telecom, in cooperation with G-antech and Type22.

    Incheon Airport chose Scan&Fly Type22 Self Bag Drop

     The first passenger uses the Type22 Self Bag Drop solution Scan&Fly at Incheon International Airport

     

    Download press-release

  • AirAsia installs Type22’s Scan&Fly at Senai Airport



    AirAsia, the world’s leading low-cost airline, has installed Self Bag Drop machines at Senai International Airport, Johor Bahru, Malaysia. The installation of Scan&Fly makes Senai International Airport the first AirAsia station that offers this service. AirAsia chose for a Two-stop Self Bag Drop process to optimize the use of technology and space in the terminal, resulting in fast transaction times and improved workflow processes.

    Chief Executive Officer of AirAsia Berhad, Aireen Omar said: “At AirAsia, we continuously work hard to make the check-in process as efficient and smooth as possible and provide a seamless travel experience for our guests.”

    AirAsia installs Type22 Self Bag Drop Scan&Fly  at Senai Airport

    Noor Safura Suib, COO, Senai Airport Terminal Services Sdn. Bhd; Bombi Bomantara, Group Head of Ground Operations, AirAsia; and Aireen Omar, AirAsia Berhad CEO at the launch of Type22 Self Bag Drop at Senai International Airport


    Scan&Fly enables passengers to check-in their baggage by themselves without having to queue at a check-in desk. Passengers who opt for this will be able to print their bag tags while performing self-check-in at the kiosks and proceed to drop their baggage at Scan&Fly, without any assistance.

     
    Fast Self Bag Drop

    “The average time needed to check-in at the airport counter, including queuing time is about 5 minutes; but with the introduction of the complete Self-Service options, including the latest Self Bag-Drop feature, it takes only up to two minutes and 35 seconds on average to complete the whole check-in process,” says Aireen Omar.

    AirAsia installs Type22 Self Bag Drop Scan&Fly  at Senai Airport

    AirAsia Berhad CEO Aireen Omar is using Type22 Self Bag Drop at Senai International Airport



    Download press-release

     

     

  • Finavia offers their passengers at Helsinki and Oulu Airport 2-stop Scan&Fly for a fast Self Bag Drop (baggage drop-off only within 25 seconds). No trip to Finland scheduled any time soon? No need to worry: see this video to find out how fast Self Bag Drop can be. Or click on the image below.

    Self Bag Drop Scan&Fly by Type22 at Helsinki Airport

    Self Bag Drop Scan&Fly by Type22 at Helsinki Airport

  • Scan&Fly Self Bag Drop at Eindhoven Airport

     

     

     

     

     

     

    Eindhoven Airport installs Scan&Fly

     

    The largest regional Airport in the Netherlands has made the next step to offer their passengers the best possible travel experience. With innovative solutions like Self Bag Drop, Eindhoven Airport can cope with their rapid growth, while shortening the waiting times for passengers. Passengers flying with Transavia and Ryanair now have the opportunity to check-in their hold baggage themselves with Scan&Fly, the Self Bag Drop solution from Type22.

    Read more or click image below to view video.

    Testimonial

     

     

     

     

     

     

read more news

Twitter: @Type22aero

Specifications:

Customizable Self Bag Drop


Fast, functional and easy retrofit in more detail.

Download the Scan&Fly brochure below.

Download brochure


  • Transaction time with pre-tagged baggage: 15 seconds
  • Transaction time with tagging at Scan&Fly: 60 seconds
  • Printers: AEA certified bag tag printer and/or general purpose printer
  • Airline dedicated or common use operation
  • CUSS certified version available soon


  • Optional: Payment module
  • Optional: Automated Tag Reader (ATR)
  • Optional: Passport reader
  • Optional: Integrated boarding pass scanner
  • Optional: Autofocus 3.2 megapixel camera
  • Optional: Type22 Innotags or Self-Service tags (linerless Next Gen)

Want to learn more? Contact us

Contact us and we will be glad to offer you further assistance

Give us a call or leave your contact details and we will provide you with the requested information and answers to your questions as soon as possible.

Bart Houlleberghs
Commercial Director
Type22

b.houlleberghs@type22.aero
+31 64 336 82 23

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